Privacy Policy of Nova Jacket Store

Your Privacy Matters

At Nova Jacket, we take your privacy seriously. We are committed to protecting your personal information while providing a safe, seamless, and personalized shopping experience.

By visiting our website, www.novajacket.com, or making a purchase, you agree to the practices outlined in this policy. For more details, please also review our Terms of Service.

How We Collect Information

We collect information about you in the following ways:

1. Information You Provide

Data you give us directly, such as during checkout, account creation, or customer support inquiries.

2. Information Automatically Collected

Technical details collected when you use our website, including browser type, pages visited, clicks, IP address, location, and time spent on the site.

3. Information From Third Parties

Data we may receive from trusted external platforms or partners.

Information We Collect

From You

– Name, email address, phone number, and shipping address
– Payment details (processed securely through trusted payment gateways)
– Information submitted via forms, surveys, or customer support

Automatically

– Browser and device information
– Site activity and engagement
– Referring websites

This information allows us to process orders, provide personalized service, and improve your shopping experience.

How We Use Your Information

We use your information responsibly for:

Order & Service

– Processing and shipping orders
– Providing order updates and confirmations
– Enhancing your shopping experience

Customer Support

– Responding to questions and feedback
– Managing returns, exchanges, and concerns
– Sharing relevant product updates or offers

Marketing & Communications

– Sending newsletters, promotions, and new collection updates
– You can unsubscribe from marketing emails at any time

Advertising & Analytics

– Improving ads and marketing campaigns
– Understanding website performance and user preferences

Legal & Compliance

– Following applicable laws and regulations
– Preventing fraud and unauthorized activity
– Enforcing our terms, policies, and agreements

How We Share Information

We respect your privacy and only share your data when necessary:

Service Providers

Trusted partners assisting with orders, marketing, analytics, payments, and hosting

Public Content

Reviews, testimonials, or posts you share publicly

Social Media & Advertising Networks

To improve services and marketing efforts

We never sell your personal information.

Data Security

Nova Jacket uses robust security measures to protect your personal data from unauthorized access, misuse, or loss. While no system is 100% secure, we continuously monitor and improve our security practices.